Other Destination Countries

Shipping charges depend on the destination, the cart amount, the weight of the parcel and the shipping service selected.

Your orders will be picked up by the warehouse within 48 working hours (Monday to Friday) after confirmation of purchase.

Shipping times should be calculated from the moment the package is handed over to the courier (the customer will be informed of the status of the shipment by email). Please note that all orders placed on public holidays will be processed on the next working day.

European Union

EU countries are served by DHL, FedEx and DPD with their road service. The average shipping time is 2-5 business days. Shipments to islands or remote locations may take longer.

United Kingdom, Switzerland and Norway

United Kingdom, Switzerland and Norway are served by FedEx and DHL with their road service. The average shipping time is 2-5 business days. Our shipments are DAP (delivery at place), which means your package may be held for customs inspection.

Non-European destinations

We use air services for shipments to non-European destinations.

It is important to distinguish between two types of products shipped by air: goods classified as dangerous according to international regulations, for which specific packaging and documentation are required, and those classified as non-dangerous.

All perfumes, diffusers and products containing alcohol with a capacity greater than 30 ml, and all aerosol bottles are classified as dangerous goods according to IATA regulations.

In contrast, skin, body and hair care products, make-up, candles and perfumes with a capacity of 30 ml or less are considered non-dangerous goods.

These are the services we offer for non-European destinations: FedEx International Express, DHL Dangerous Goods Express, United States Postal Service.